Self Storage FAQS

Sometimes you just need to make room for all those things that matter

Most Frequently Asked Questions?

  • What size unit do I need?

    At Megacenter we try to make these important decisions easy. We provide a Sizing Guide for each one of our locations. Depending on the height you may need for that favorite paddle board or kayak, we are happy we can offer this feature in most of our locations. Furniture sizes may vary but our sizing guides can make this estimation in order todetermine the approximatesize. You call also call one of our on-site customer service representatives who can provide you with prompt support. Boxes can be stacked and fragile items can come crated. All of your items will be within an air-conditioned work environment.

  • Do I need insurance?

    Insuring your items while they are in storage is highly recommended. We have well secured facilities which are new structures in your area. However, now with climate change we can have a hurricane, tornado or flooding so it is advisable to obtain insurance for your important valuables. You can check your current Homeowners insurance or renter’s insurance policy to see if these items can be added. We also offer our reasonably priced self-storage insurance simply ask one of our building managers or sales team. This can be added at the time of rental or can be added later.

  • Can I pay for storage by automatic debit or online payments?

    You can pay for your storage by automatic debit or credit card payment. You can also create an account on line and pay your monthly fee on-line. The on-site staff can help you set this up for your convenience.

  • Are online payments safe?

    All of your on-line payments will be submitted to our secure on-line server and is encrypted so that none of your information can be seen or intercepted by a third party. Our SSL Certificate guarantees that we have a fully validated and secure on-line server.

  • Can I reserve my unit online?

    You can reserve your unit online for any of our locations.

  • Is there a minimum rental term?

    The minimum rental term is three months. Each monthly fee will continue through the duration of your contract.

  • Can I bring my own lock?

    Yes, we encourage you to bring your own lock or we can sell you one of secure locks at all of our facilities.

  • Are you open on holidays?

    All of our facilities are open every day except on Major Holidays: Christmas, New Years, Thanks Giving, 4th of July, Memorial Day, Labor Day.

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